Shipping policy
Shipping Policy
At STOICSOULS, we strive to provide you with the best possible shopping experience. Please read our shipping policy below to understand how and when your order will be shipped.
Order Processing Time
As a one-man operation, we appreciate your patience and understanding regarding shipping times. Please note the following processing times for your order:
- Processing Time: Orders are typically processed and shipped within 1-3 business days from the date of purchase.
- Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
Once your order is processed, it will be shipped using the chosen shipping method at checkout.
Please note that delivery times are estimates and may vary based on factors such as carrier delays, weather conditions, and other unforeseen circumstances.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, weight, and dimensions of your order. You will be provided with the shipping cost before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the delivery status of your order on the carrier's website.
International Shipping
We currently offer international shipping to select countries. Please note that international shipments may be subject to additional customs fees, duties, and taxes, which are the responsibility of the recipient. Delivery times for international orders may vary due to customs processing and other factors.
Shipping Delays
While we make every effort to process and ship your order promptly, delays may occur due to high order volumes, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding in these situations. If you experience significant delays, please contact us at STOICSOULSSHOP@GMAIL.COM for assistance.
Incorrect Shipping Information
Please ensure that your shipping information is accurate and complete when placing your order. STOICSOULS is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses provided by the customer.
Thank you for supporting STOICSOULS. We appreciate your business and look forward to serving you!